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I cancelled my subscription long ago, yet was charged with a renewal
I cancelled my subscription and set it to NOT auto renew....
Yet I received an email that it was auto renewed today.

Please reverse this and PLEASE Set this to NOT renew again.
bob mcclellan

Could you please contact us via and we will refund you for the extra charge.
Hello Carol,
I sent an email via support as you asked. I have not received a reply yet. Sent this 3 days ago.
Sorry about that! I will nudge the billing team to process the refund asap.
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