User Guide
Sign in
Background app sync
Hi there,

I have realized that when I update the tasks in my TickTick from a web browser, it only syncs with the iPhone app only after I open the app, or if I leave it running in the background. For ex, if I set a reminder from the browser, in order for it to remind me from my phone, I need to leave the app running in the background or launch it manually. It does not sync when the app is not working in the background. Is this how it supposed to work? Because other social media apps like Instagram, Facebook, etc. seems to be able to change badge notifications even when they are not running in the background.

Any help would be appreciated.
I have same problem too. Is there any decision?
Hey guys,

Currently only when the app is launched, can the syncing work smoothly. We have been aware of it and the devs are trying to improve it. For now manual syncing is a half-way solution, not perfect though.
The same problem.
Any timelines for this? It completely breaks the workflow while using ios + windows/web app combination. I get notifications on my apple watch and iphone for tasks which are completed or I don't get notifications for tasks entered from the windows/web app
I have the same problem mentionded above with syncing in the background on iPhone. Do you have an idea when this problem will be solved?
Would be great if we could get timelines on this issue.
Same here. I keep getting the old notifications on my phone when I have already actually ticked them as done from my computer. :(
Hi guys,

Sorry, currently the syncing between the task status and notifications are disconnected technologically. We will work on to get them consistent in the future.
Still not syncing accurately between iphone and ipad.
@ticktick team

What would help is if we can get a idea on:

1. If the problem is a priority for TickTick
2. If you are currently working on solving it
3. Timelines if any (3 months? 6 months? 9 months?)

Having to use the product in a hacky way is ok as long as we know that it’s for a limited time. Right now we don’t have any understanding of the above 3 points. I love using ticktick and have used it for 4 years and want to us it for many more years. This is in fact the first time I faced an issue with TickTick.
Please  Sign in  to post a topic.

Help | Blog | Upgrade to Premium | Contact | Privacy | Security | Terms | Thanks | License