User Guide
Sign in
Application crush after moving windows to external display

Environment: Mackbook Pro 2018, macOS Catalina v 10.15.4, external display connected through USB C (Dell P2419HC).

How to reproduce:
After opening application everything looks fine, but when I'm moving TickTick to external display and trying to resize application to the screen size with the double mouse click on top bar of application - application crushes.

I wasn't able to attach full stack trace and video of reproduction, but here is the beginning of it:

Process: TickTick [3707]
Path: /Applications/
Identifier: com.TickTick.task.mac
Version: 3.6.70 (144)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: TickTick [3707]
User ID: 501

Date/Time: 2020-07-28 06:07:23.166 +0200
OS Version: Mac OS X 10.15.4 (19E287)
Report Version: 12
Bridge OS Version: 4.4 (17P4281)
Anonymous UUID: 86D79733-7061-A8D7-2A9A-4C31E68F287F

Sleep/Wake UUID: B105A90C-244C-4D0F-9CE9-8F2FED934772

Time Awake Since Boot: 14000 seconds
Time Since Wake: 1300 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue:

Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [3707]

Application Specific Information:
Crashing on exception: The window has been marked as needing another Layout Window pass, but it has already had more Layout Window passes than there are views in the window.
Hi there,

Sorry for the trouble. Would you mind telling us what was the last interface you operated before this crashing issue happened, such as list view, calendar view, habits?
Hello, no problem.

It happens after switching from week view to day view on calendar. Before it was another issue with such kind of switching - after going from week to day view, day view was not displaying anything. Now it crushes the app.
Hi Ruslan,

About another issue you mentioned, could you please tell us if the day view is unable to show tasks, calendar events, or both?
Hello Cassie,

None of the tasks or event were visible on the screen
Please  Sign in  to post a topic.

Help | Blog | Upgrade to Premium | Contact | Privacy | Security | Terms | Thanks | License