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Reminders are not working in Android 6.0 ?

I had an Android 5.x device, my reminders, the best thing I appreciate in TickTick were great!

After changing for an Android 6.0 device (Tecno PhonePad 3), every thing except my reminders are OK.
I went through the recommendations of the "Reminders are not working?" and did everything ( "Alert Mode" and "No battery optimization" activation ...) again and again but in vain.
My other service apps like the "alarm clock" work perfect.
Android looks simply unload TickTick.

I also browsed the FAQ, the help center ... again and again but in vain.

This is becoming quite annoying.
I'm convainced that there is a solution to this issue !!!

Thanks for your help.

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