User Guide
Sign in
Server error - Mac app
Hello, i cant login to the Mac app. I have correct email and password (email and password working on other devices). ticktick for web is OK, but Im not abel to login to mac app and it is annoying. Pls what should I do? App respond Server error.
Thx
Marek
Hey Marek,

Could you please clear the local cache on your macOS and see if it works?

If the issue persists, you can open Finder.app and press command + shift + G.
Enter this: ~/Library/Containers/com.TickTick.task.mac/Data/Library/Caches/TickTick/swiftybeaver.log
Compress this folder and send it to us along with this forum link via support@ticktick.com.
Please  Sign in  to post a topic.

Help | Blog | Upgrade to Premium | Contact | Privacy | Security | Terms | Thanks | License