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Lost list priority
I sort TickTick inbox "by list" and drag and drop my tasks in order to create the priorities. This works well for me and is a very flexible way to work. Twice I have however experienced that all my "drag and drop" priorities were lost and the whole list was in chaos.

The only way back was to re-prioritise everything! Am I doing something wrong our is this a bug in TicTick?

There's no sort "by list" in Inbox. Could you specify the sorting method you used and double check if you've selected another sorting method after drag&drop and that caused the resume of the orders?
Sorry - I mean in "All"

As you can see from below screenshot "By list" is chosen as the sorting method. I did not change anything. All my manually sorting have however been corrupted and scrambled.
Did the issue occur after you updated the app? What is your TickTick version?
Yes it might actually have. Version: 2.8.00 (83)
Hi, this is also the probelm ive encountered and its tbh a bit frustrating.

Now the tasks are automatically rearranged by priority when I sort by list.

Any way to be able to rearrange manually when sort by tasks?

Since most of the time I do tasks per appointment and not by priority.

Pls pls help
Ive been using Ticktick premium for the past 2 years and the flexibility of rearrange my tasks are one of the thing that make me stick and recommend.

I really hope ticktick team will listen to this and fix the issue immidetely .ive also sent an email to the support team

Kindly help, thank you.谢谢

Sorry for the inconvenience. Were you referring to the web app or a desktop app(win&mac)?

Sorry for the confusion. A new default second-level sorting method (by time) is under development by us. The mac app has released it while other platforms didn't have the function yet. That must have caused the chaos between multiplatform. This issue will be passed to the product team soon and we will see what we could do to improve asap.
A mobile (android). A desktop one works just fine for me.

when will this issue be fixed?

Ok. I really do not want to experience this again. I have +100 tasks in my list that where all manually prioritised and that are now in chaos. Is there any way to get my prioritisation back or is it lost?
I agree with Henrik. I also encountered the same issue - and it influences my work flow.
Please kindly help to fix it asap, thanks
HI there,
I am still encountering this problem. It has happened twice two mee this year. My whole list of prioritized todoes (around 100) has my custom prioritization jumbled.

It is a lot of work reordering all my todos. It happened again just now - 10 minutes ago. I do not think it is related to an update.

I am on a Mac Pro.
My version is: 2.9.02 (89)
Hi Henrik,

Sorry for the inconvenience. We'd like to know more details about this problem.
1. Could you please recall what did you do before you found the tasks are messed up?
2. Are you using other platforms such as mobile app (Android or iOS) or Windows app meanwhile?
3. Could you please recall if the task order synced to the web app or not?
And the latest TickTick version on Mac is 3.4.00. Please try updating and see if the problem persists.
1. Nothing special - just normal work
2. No
3. I am using the web app - what do you mean by synced?
Last time I was told the problem was created by an update. I have just reordered everything again. Is it safe to update?
Any news on this?
Hi Henrik,

Please update to the latest TickTick version on macOS and see if the problem persists.
It's really difficult to identify a problem on a version which is long ago.

The explanation we gave last time is not that it's a bug contained in an update, but because the feature inconsistency across platforms.
I updated to the newest version and it just happened again. My 100 todoes lost all my manual priorities and where again thrown into chaos.
That was the last straw. I have now exported all my todoes to Todoist instead.

This is a serious bug, and hope not many will be exposed to it like me

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