User Guide
Sign in
Can't turn off alerts
Hello,
This is driving me mad. I have the default alert/remind sound playing several times a day and I can't turn it off. I tried settting it on silent, daily alert is turned off... I have no idea why it's playing. There's not even a notification showing, just the sound!

I have no idea how to get rid of this. I'm sure it comes from Ticktick as it went away when I uninstalled it.
Hello,

Could you please provide your mobile model and TickTick version?
Hello,

Mobile is a Honor 9 Lite and TickTick version is 4.7.5. It doesn't happen everyday (didn't happen today).
Hello,

Did you enable “status bar” (Settings > Task quick add > Status bar), or "annoying alert"(Settings > Sounds & Notifications > Annoying Alert)?
Hello,

Neither status bar or annoying alert is enabled. It doesn't happen everyday it seems, only on certain days. I thought the app could be reminding about certain tasks on the day I specified, but there is no notification. Is this normal?
Hello,

We haven't found the root cause of this issue yet. If possible, please make sure your data's fully synced, then reinstall the app and see if that helps?
Please  Sign in  to post a topic.

Help | Blog | Upgrade to Premium | Contact | Privacy | Security | Terms | Thanks | License