User Guide
Sign in
Link TickTick and Google accounts
Hello. I found myself in a particular situation. I paid for the subscription, on monthly basis, logged in with my Google account. A couple of minutes ago, I deleted this TickTick account and created a new one using my email instead.

On the new account the status is not premium but on the Playstore, under Subscriptions it still shows that the subscription is active.

On the Android app, when clicking Restore in the Premium page, it prompts me to contact "support*ticktick.com". What's this? Is this supposed to be an email address?

Besides that prompt, if there was the ability to link my Google account to my TickTick account in the settings I guess this whole thing wouldn't exist. My brain would except that TickTick seeing my Google account that has still the monthly subscription would do its job automatically or something.
Please  Sign in  to post a topic.

Help | Blog | Upgrade to Premium | Contact | Privacy | Security | Terms | Thanks | License